Privacy Policy

1. Introduction

At Equilibrium Therapy Services PLLC (“we,” “our,” or “us”), your privacy and confidentiality are our highest priorities. This Privacy Policy explains:

• How we collect, use, and protect your personal information when you visit our website: https://www.equilibriumtherapyservices.org/

• The terms under which you may use our website and its content  

This policy applies to online interactions only and does not replace the confidentiality protections you receive as a therapy client under applicable laws such as HIPAA.

2. Information We Collect

We may collect:

• Personal Information You Provide: Name, email address, phone number, and any details you share via contact forms or appointment requests.

• Technical Data: IP address, browser type, device information, operating system, referring URLs.

• Usage Data: Pages visited, time spent on site, clicks, and interactions.

• Cookies & Tracking Data: Session cookies, analytics cookies, advertising cookies.

• Sensitive Information: We do not request or store detailed health or therapy records through our website. Any clinical information is handled securely and in compliance with HIPAA.

3. How We Use Your Information

We use your information to:

• Respond to inquiries and appointment requests

• Provide requested information about our services

• Improve our website and user experience

• Send important updates or resources (only with your consent)

• Comply with legal obligations

4. Confidentiality & HIPAA Compliance

If you become a therapy client, your personal health information (PHI) is protected under HIPAA. This website is not intended for transmitting detailed PHI. Please avoid sharing sensitive clinical details through online forms or email.

5. Cookies & Tracking

We may use cookies to improve site functionality and analyze traffic. You can disable cookies in your browser settings.

6. Sharing Your Information

We do not sell or rent your personal information. We may share it only:

• With service providers who help operate our website (bound by confidentiality agreements)

• If required by law or to prevent harm

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online transmission is completely secure.

8. Data Retention

We keep your personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law.

9. International Data Transfers

If you are located outside the USA, your data may be transferred to and processed in countries that may not have the same data protection laws. We take steps to ensure your data is protected.

10. Ownership of Intellectual Property

All content on this website — including text, graphics, logos, images, videos, downloadable materials, and other resources — is the intellectual property of Equilibrium Therapy Services PLLC unless otherwise stated.

• You may view, download, or print materials for your personal, non-commercial use only.

• You may not reproduce, distribute, modify, or create derivative works from our content without prior written permission.

• Any unauthorized use of our intellectual property may result in legal action.

11. Terms of Use

By accessing or using this website, you agree to the following:

• No Medical or Crisis Advice: The information on this site is for general educational purposes only and is not a substitute for professional mental health care.

• No Emergency Communication: This website is not monitored for crisis messages. If you are in crisis, call 988 (U.S.) or your local emergency number.

• Lawful Use Only: You agree not to use this site for any unlawful purpose or to transmit harmful or malicious content.

• Third-Party Links: We may link to external sites for your convenience. We are not responsible for their content or privacy practices.

12. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at mlight@equilibriumtherapyservices.org. Therapy clients have additional rights under HIPAA, which will be explained during intake.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here with a revised effective date.

14. Contact Us

If you have questions about this Privacy Policy or your privacy rights, please contact:

Equilibrium Therapy Services PLLC
mlight@equilibriumtherapyservices.org
P: 763-878-8576
PO Box 416
Isanti, MN 55040

Effective Date: 6/14/2026